Ruchita Puri is a humanization specialist and delivers simplification and experience related changes in the world of Information Technology and AI. A higher UX, CX and EX is her role while she operationalises strategy.
She has worked across 3 continents, 6 different countries and been part of the narrative of technology in the 21st century as it continues to grow today. Her approach is people first, customer first, positioning technology as an enabler be it for Airtel in India, Municipality of Rotterdam/Amsterdam or now Shell. She brings disciplines of communication, change management and digital transformation together in a unique way to make it human and relevant